Please read our terms and conditions
These terms apply to all sales by BonChef to the exclusion
of any other terms unless otherwise agreed in writing.
BonChef reserves the right to make changes to the items
shown in this catalogue and to remove selected styles.
Stock items ordered by 2pm will normally be dispatched on
the day of receipt of order using our standard overnight
delivery service. Anticipated delivery dates for
non-catalogue or personal garments may be confirmed at the
time of ordering. Unless agreed in writing time is not of
Any claim for non-delivery of or damage to goods in transit
should be made within seven days of the date of the invoice
for them. Our liability in respect of any such claim is
limited at our option to replacement of the goods or refund
of the price and does not extend to any indirect or
The price of the goods will be the price ruling at the date
of dispatch. All prices quoted exclude post & packaging and
Any applicable post & packing and VAT is payable by you in
addition to the contract price.
Orders under the value of £150 plus VAT will incur a post &
packing charge of £4.95 plus VAT per order for deliveries
within most areas of mainland UK. To obtain overnight
delivery the order must be received by 2pm. In areas
affected by a congestion charge a surcharge of 55p plus VAT
per order may be added. In the event that the carrier is
unable to deliver to you and a second delivery journey is
required, or if the second attempted delivery is
unsuccessful, in which case the goods will be returned to
BonChef, additional charges incurred may be charged to you.
BonChef will not be liable for any consequential loss by
failure of the carrier to deliver.
Invoices will be issued on the day of dispatch of the goods
and must be paid as agreed with BonChef.
If you fail to pay us in full on the due date:
- We may suspend or cancel any future deliveries;
- We may cancel any discount offered to you;
- You must pay us interest at the rate equivalent to that
set for the purposes of section 6 of the Late Payment of
Commercial Debts (Interests) act 1998;
(a) Calculated (in a daily basis) from the date of our
invoice until payment;
(b) Compound on the first day of each calendar month;
(c) Before & after any judgement (unless the court orders
If you have not paid BonChef all amounts due on an invoice
and 45 days have passed since the due date of payment
BonChef has the right to charge you an administrative fee.
Where copy invoices are requested, faxed copies will be
provided free of charge but there will be a charge of £1
plus VAT for copies required to be sent by post.
Risk and Ownership
The risk in the goods passes to you when the goods are
delivered to the delivery address. Ownership of the goods
remains with BonChef until payment has been received in full
for the goods and any other garments for which payment is
If (a) you make any voluntary arrangement with your
creditors or become bankrupt or become subject to an
administration order, or go into liquidation; or (b) you
cease, or threaten to cease, to carry on business; or (c)
BonChef reasonably believes that any of the above events is
about to occur and notifies you accordingly; then you shall
cease at once to use any goods not then paid for and shall
on demand return any of them remaining in your possession.
On making such a demand, we are entitled, without incurring
any liability to you, to enter your premises and remove and
repossess such of our goods as are to be found there and
also to cancel any contract with you.
Where we are unable to perform due to any circumstances
beyond our control we may suspend performance while those
circumstances subsist and any agreed date or period for
delivery shall be regarded as extended accordingly. If any
period of suspension of deliveries lasts for more than three
months, either party may cancel the contract by written
notice without penalty.
If any catalogue garments are not required for any reason we
will be happy to replace them or to refund their value
provided that; (a) they are returned to us carriage paid,
unused, within fourteen days of delivery; (b) our invoice
relating to the relevant goods has been paid by the due
date; (c) a written note is enclosed quoting the invoice
number and returns number, stating the reason for the
garment being returned; and (d) items are in their original
packaging. Embroidered or engraved items cannot be returned.
If an order for a non-catalogue style, personalised or
altered garment is cancelled for any reason you will be
charged for any garment, labour or fabric costs that have
been incurred in processing the order up to the time of
Warranties and Liability
BonChef warrants that the goods will correspond with their
specification and will be free from defects in material and
workmanship. This warranty is subject to the following
(a) BonChef shall not be liable (i) in respect of any defect
arising otherwise than from fair wear and tear, or arising
from wilful damage, negligence, failure to follow care
instructions, abnormal working conditions, misuse or
alteration; (ii) if the total price for the goods has not
been paid by due date; (iii) if the defect arises from any
drawing design or specification supplied by the customer.
(b) BonChef shall not be liable for any loss or damage
whether direct or consequential or otherwise but in any
event BonChef’s liability (if any) shall be limited to price
of the goods.
(c) Nothing in these terms affects your statutory rights
Any samples requested will be invoiced to you on dispatch
and will be credited in full provided they are returned to
us unused, following the returns procedure above. This
return must take place within thirty days of delivery
otherwise the price, including any applicable post & packing
and VAT becomes immediately payable.
No images, graphics or copy from this website may be used or
reproduced without the specific written consent of BonChef
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